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+
+----
+
+**Enkät.**
+
+ * Vilka proprietära tjänster för kommunikation använder jag?
+ * Vilka egentliga behov fyller de?
+ * Mina organisationer?
+
+----
+
+**Behoven.**
+
+HäLP
+
+ * Händeleser och evenemang
+ * Lagring för delning -- gemensamredigering
+ * Publicera
+
+Vidare
+
+ * E-post
+ * Snabbmeddelanden (SMS/chatt)
+ * Kortmeddelanden (chatt)
+ * Sociala teknologier
+